The success of The London Bath Co. is predominantly due to its unique approach to client acquisition offering clients a free, no-obligation design consultation with an expert bathroom installer and its fully managed installation process.

Bathroom installation is a complicated business and can be incredibly problematic. It has taken the company many years to recruit its team of expert installers and to perfect its installation service. It is for this reason that traditional bathroom retailers tend to avoid installation altogether and focus mainly on the sale of fixtures and fittings.

The disadvantage of this model is that it leaves clients having to recruit and manage their own installers, and, as the overall ticket value of each sale is fairly low they are only able to employ fairly low level sales staff with basic CAD experience so the designs will usually be quite basic and not particularly inspirational.

Offering a ‘fully fitted bathroom’ means the ticket value of each sale is much higher, often in excess of £20k. This means that The London Bath Co. are able to employ a team of high end specialist bathroom designers able to produce 3D designs using the latest cutting-edge CAD design technology. These designs, often inspired by ideas from our clients Pinterest or mood boards are genuinely  inspiring and incredibly detailed and incorporate all the latest bathroom trends and styles.

Utilising our pool of high quality, experienced specialist bathroom installers exclusively available to our franchisees alleviates the risk of poor workmanship. Every installation is carefully monitored and overseen at each stage by our installations manager ensuring the correct materials are only ever used. This is essential to maintaining the integrity of the work and to produce a high-quality long lasting finish.

Franchisees maintain client relations throughout the entire installation process providing the client with regular updates of progress.